If I ever buy a car that has XM standard, that puppy is getting ripped out first thing. So I bought a new truck at the beginning of the year that had a radio with XM come pre-installed. Didn’t really think I’d use and guess what… I was right. It had a three month trial period, so I just let it be. Fine. Now I get a bill in the mail a couple days ago for $20. Eh? I didn’t subscribe, so I call to cancel.
Call 1:
<insert automated menus>
wait 6 minutes in complete silence for nothing. No human. No menu. Nothing. Oblivion.
Motherfucker.
<hangup>
Call 2:
<insert automated menus>
Get connected to a guy to whom I explain my situation. He transfers me to someone else to cancel the account.
Get connected to a woman who must have been sitting in a bus terminal considering the amount of noise in the background.
I explain my situation… that I want to cancel.
… but I can sign you up for 3 months at a discounted rate.
I just want to cancel.
… but I can give you a free month. I’m sure you’ll find something you like.
I just want to cancel.
<fucking bitch hangs up on me>
Did that really just happen?!
Call 3:
<insert automated menus>
Get connected to another guy and explain my situation.
He informs me the account has been cancelled and I don’t have to do anything.
Gee… Thanks.
DID THAT REALLY TAKE 3 CALLS?!